Here are some interesting finds on UI/UX of the week!
Questions in User Research. Interesting article from Nielsen Norman Group, focused on how to outline questions when running user research workshop. This article is sheds further detail, on how to define questions in order not to influence the users who are testing the product/feature. Highlight of the article includes:
“When we ask questions, we want to learn more about the user’s actions. Why was this piece of content clear? Why did an interface element cause difficulties? Leading questions are a problem because they interject the answer we want to hear in the question itself. They make it difficult or awkward for the participant to express another opinion. This is particularly true in a usability-study interaction, where often the interviewer is the “authority” in the room and many participants will not want to disagree.”
Designing Voice UI. Interesting article/compendium which showcases the intricacies of designing Voice UI, and what are the specific requirements it abides to. Highlight of the article includes:
“Those technologies all fall under the umbrella acronym NLP (Natural Language Processing) and include: Automated speech recognition (ASR), Accurately determining who is talking and whether their intent is to communicate with the voice UI. Speech to text (STT), Converting a recording of a voice from speech to a computer parsable format. Semantic analysis, Figure out what a given voice interaction actually means using spoken words, context, sentiment and potentially other factors like environmental input from computer vision and the speaker’s history and social media profiles. User Response, Respond to the user via text to speech (TTS), a screen or another suitable means of communication.”
Product Highlights from CES 2018. Interesting highlights from the 2018 Consumer Electronics Show. Highlight:
“But at CES L’Oreal, alongside MC10 and Fuseproject, debuted a landmark wearable product–nail art, actually–called the UV Sense. It’s the size of one of those button candies, and it sticks onto your nail to measure UV hitting your body. Not only is it tiny, it doesn’t need a battery to sense the sun or talk to your computer. And that’s all possible because it’s just a simple sensor, and not much more.”