UI/UX Articles and Interesting Tidbits of the Week
August//15 & 22//2025
Here are some interesting finds on UI/UX of the past week!
1.
Mobile Product Management. Interesting article from McKenna Seyboldt for the Pendo blog, focused on the importance of Product Owners and Managers prioritizing mobile-first product experiences. As the article indicates, 60% of global internet traffic is now coming from mobile devices. The times where product solutions bypassed mobile platforms or experiences is gone. I’ve worked in contexts where the users do indicate that most of their work is done in desktops (such as Financial Services), but the reality now is deeply tied to the fact that users spend most of their time on their mobile devices, and that’s how they usually start a flow of a task, even if it is a trivial action as checking email. While this article isn’t very profound on the topic, it does shed some light on the challenges this role tackles, for namely being aware of App store delay approvals. This is essentially another wake up call and an honest reminder that mobile isn’t going anywhere. Highlight of the article includes:
“Product management is the discipline of identifying, building, and optimizing software solutions that solve user problems and drive business outcomes. Mobile product management applies these same principles to mobile-specific experiences, usually native apps on iOS and Android. Like traditional PMs, mobile PMs follow a lifecycle: discover problems, validate solutions, build features, launch them, and iterate. But the mobile environment introduces unique constraints and opportunities that set this role apart. Prioritizing mobile as a core part of your product strategy creates ripple effects across your business. Users spend 88% of their mobile time in apps, not browsers. And 57% of users won’t recommend a business that delivers a poor mobile experience.”
2.
Guest Experience. Great article from the Qualtrics blog, authored by Adam Bunker and Stephanie Pendolino on the topic of Guest Experiences on Hotel Bookings. It’s revelatory of the amount of research and strategy that has to be set in motion to captivate, lure, and create loyalty in users/clients when there’s so many different options available. The article highlights aspects to be mindful of when crafting these experiences, particularly Personalized Communications, Omnichannel Experiences, overal Solid brand reputation. The authors smartly detail the step by step of a guest user journey, identifying what they perform across those steps, and finally provide some recommendations on leveraging NPS (Net Promoter Score), CSS (Customer Satisfaction Score), and Open-ended Feedback as means to always be alert on what clients are communicating. Very pertinent article, revelatory of strategies to keep in mind for multiple types of product experiences. Highlight of the article includes:
“Guest experience is the cumulative effect of every interaction a guest has with your business. In a hotel setting, this journey begins with the booking process and continues through to checkout — ideally leading to a rebooking for their next stay. To encourage repeat visits, the experience must consistently meet or exceed their expectations. Hospitality businesses do this by optimizing each interaction across the entire guest journey. It starts with understanding guest needs and how best to fulfill them, followed by continuous monitoring and improvement of every touchpoint. Delivering a best-in-class guest experience requires proactive management of guest satisfaction. By gathering feedback and measuring guest satisfaction, you can uncover areas for improvement and take action to elevate the overall stay.”
3.
Designers Getting Hired in 2025. This article from Louise North for the WebDesignerDepot, is one worth reading through. It specifically addresses some of the issues Designers currently encounter in getting their presence noticed enough to warrant an interview by hiring managers. The article indicates that Portfolios have been reduced to a stripped version of themselves, one where the details of all the case studies are disregarded since AI hones in on particular aspects that is searching for. This is indeed disheartening for Designers who have been finessing their storytelling, which is after all, an essential part of everything we do. The author advocates that in order to capture the attention of those hiring managers, one has to resort to Linkedin Posts, Twitter Design Threads, Community Contributions, and Workshops/Speaking Engagements. While these are great ideas, I’ll retort with the following. Linkedin posting doesn’t bring you any further attention, Twitter is a controversial and problematic platform, and while Community Contributions are welcomed, they require a considerable effort, one that isn’t synonymous with visibility to hiring managers. And workshops/speaking engagements have their own set of challenges namely the costly aspect surrounding them. It’s worth reading through either way and reflecting on how HR and Recruiting is leveraging AI in ways that disregard talent, more so than actually tracking it. Highlight of the article includes:
“The reality is that for many companies, your portfolio isn’t the first thing they see anymore. Applicant Tracking Systems (ATS) and AI screeners strip down your application to raw text. Your lovingly-crafted case study about the time you redesigned a fintech dashboard? It gets reduced to: “UI/UX Designer — fintech — increased engagement 12%.” By the time a recruiter or hiring manager actually clicks your portfolio link (if they ever do), the decision to interview you has often already been made based on your résumé, keywords, or — brace yourself — LinkedIn activity. Worse, AI hiring tools increasingly summarize portfolios. That means your nuanced storytelling, playful microcopy, and carefully chosen imagery are flattened into bullet points by a language model before a human sees them. It’s like serving a Michelin-star meal only for someone to run it through a blender.”
