UI/UX Articles And Interesting Tidbits Of The Week

July//10//2020

Here are some interesting finds on UI/UX of the week!

1.

Transitioning to Remote Work. Interesting and pertinent article from Fast Company, focused on a specific example/case study, of how an Organization transitioned into remote working processes, and how that affected a series of their internal tasks. The author of the article spoke with Yael Miller from monday.com about how this process occurred (and transitioned), and its impacts on internal communications, hiring processes, onboarding new hires, company culture, among other topics. With the challenges currently occurring in the world, this is a good testament to the initiative, adaptability and flexibility of Organizations and their teams. Highlight of the article includes:

“If you ask the team at monday.com what their single best tip is for rapidly going remote-first, their biggest answer was, “deploy radical transparency.” From giving employees and investors a larger view of company’s data and business goals, to keeping customers in the loop about what’s happening behind the scenes, companies who adopt this open approach can more smoothly build trust, respect, and rapport across every aspect of the organization. Miller says this technique has paid off, so far. “We haven’t let COVID-19 disrupt anything that we had plans to execute. The business continues to grow and our customers continue to see success in using our platform for remote work.””

2.

Privacy. Not a topic that I’ve highlighted much in the past, Privacy is nonetheless something fundamental for each and every user of online & digital products, and therefore worth probing much deeper. With GDPR, and all the issues going around with data breaches, lack of security, this topic continues to be one of high relevance, something that Designers should always contemplate when going through Product Design solutions. Highlight of the article includes:

“My bill would drastically scale back the permitted uses of your personal data, banning companies from collecting any data that isn’t strictly necessary to provide you with the service you asked for. For example, signing up for a credit card online won’t give the bank the right to use your data for anything else — not marketing, and certainly not to use that data to sign you up for five more accounts you didn’t ask for (we’re looking at you, Wells Fargo). It’s not only the specific companies you sign away your data to that profit off it — they sell it to other companies you’ve never heard of, without your knowledge. And all of that data flowing through online stores and social media sites can be harvested by the government too. There’s no check box to opt out of that. When you sign away your privacy rights to a corporation, you’ve basically given the government permission to sift through your secrets as well.”

3.

Strategies on Conceiving B2B and B2C Digital Solutions. An interesting compendium of elements to consider in strategies of Digital Online Solutions for B2B and B2C products. The article refers items such as Targeting Audiences, Architecture, Forms, among other topics. While all these topics are of course part of the process while in any Design Process (contemplating research, interaction costs, pertinent and credible content, among many other topics), the article refers a few examples to illustrate these approaches to the solutions being showcased. Highlight of the article includes:

“B2B websites often require longer contact forms, as clients need to collect additional information about a prospect’s position in a company, and what that company does. B2B companies need to share things like what they’re looking for in a service, and how many users they have, so a sales team knows what kind of demonstration to give. As with any strategy for contact form design, you should always only include the fields that your client needs and no more. If you demand too much from any client, you could send them running in the opposite direction.”

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